WOMMA offers training: The Community Management Certificate program

Community Management is a relatively new skill, increasingly in demand as online communities grow and mature and brand see the value in developing online communities.   But because it is so recent as yet there's been a lack of training or standardisation in the industry, and it has been hard for employers to select candidates, for community leaders to train their staff, and for community managers themselves to feel confident that they have the skills required.  Which is why eModeration was very pleased to be approached as an expert practitioner by WOMMA and The Community Roundtable to author and deliver a module of their new Community Management Certificate program.

The Community Management Certificate program is designed for individuals of all levels who work on social and community initiatives. The program covers both contextual topics like market trends, strategy, and culture as well as specific tactical responsibilities related to content development, moderation, enforcing policies, and measuring success.

The Community Management Certificate Program is divided into three modules based on three distinct job functions within community management:

• Community Specialist
• Community Manager
• Community Strategist

For more details of the modules and to register, see the outline and the syllabus on the WOMMA site.

The course content and structure was developed after consultation with members of the The Community Roundtable, who felt it would be of real value:

• Certification can show the difference between those professionals with experience and those who are “faking it until they make it”
• More and more employees are taking on community responsibilities and need to understand the fundamentals but our members are stretched too thin to provide this training themselves.
• Members are struggling to make hires in this space and want a way to ensure that new hires have a core understanding of the role.
• Many hiring organizations are just beginning to understand the different community roles themselves and want to ensure they have a complete understanding of all of the various

 The course will be delivered online in a series of  webinars, starting in January 2012.  For more information and to book a place,  click here.